Tech Support Hotline

I don’t know if this still works on Windows 10 or not, but back on Windows 7, I’ve put a hard drive with an existing installation into a new PC, booted Windows into safe mode, went into device manager, and deleted everything.

Reboot, and most things should get picked up. Just be sure to have ethernet/wifi drivers on a memory stick just in case. Don’t jump in and do this, hopefully someone can speak up if this doesn’t work anymore…

Although I can’t imagine why this would affect steam…

1 Like

Paragon Adaptive Restore is my go-to for getting a windows install clean of any 3rd party drivers when swapping a hdd between pc’s (ie changing motherboard). Yea weird that it affects steam. Usually the damn OS just bluescreens and won’t load, never heard only steam being affected…hence why my suspicion was toward the library folder having disappeared/corrupted.

Try the above, all good suggestions :slight_smile:

2 Likes

if it’s only a steam problem, verify the game files an such, small chance it might be some redistributables that are not working correctly and may just have to be re installed.

Also same spiel of doublechecking drivers, no matter how similar the motherboard, there will always be differences.

Also if the games are not launching at all, they might have to be reinstalled in case the games themselves had previously installed files specifically compatible with the old moyherboard(which should never happen, just kinda thinking out loud here)


This sums up my day…

Trying to delete a folder from the desktop on the boss’s laptop…

woah

have you tried deleting it via CMD ?

1 Like

delete system32 :snerk:

1 Like

That folder is large who needs it anyway…

2 Likes
  1. Hide the folder
  2. Screenshot the desktop
  3. Hide desktop icons
  4. Set screenshot as wallpaper

Cursed tech support.

2 Likes

My favourite part is you all saw the folder name right . . . . .

EACH FUCKING FILE is named 751-3176235sk -HTB - site meeting minutes no 15 06OCT2020

To the extent that the file path names are to long for one drive to cope with - so the boss saves the file on his desktop then drags it to the appropriate folder and whilst he does this he will naturally delete said file and I cant always find it again

So, the folder is there, but when you try and delete it, it says it can’t be found…

I’m assuming if you try and rename it, the same thing happens?

1 Like

Yep, Im doing what is safest - called my brother he can sort it out :stuck_out_tongue:

1 Like

and if you right click that folder and check properties whats it say?

Or is it sorted now, sorry, I do realise this was hours ago :confused:

1 Like

I need to get a microphone for one of our disabled staff for video conferencing. He uses an external keyboard/mouse/monitor, so his laptop’s microphone is too far away.

I was thinking something like this https://www.takealot.com/microphone-sf-960b/PLID69337927

I would like to try and get one a little cheaper, but I don’t want to get one of those old flimsy plastic ones that you used to get with old Sound Blaster cards.

Any recommendations?

2 Likes

I wont lie, our people use elcheapies

https://www.takealot.com/jbl-t110-in-ear-headphone-black/PLID43827171

like that

2 Likes

I got myself the more expensive version of this Samson microphone a few Black Fridays ago when it was on a good special. Been quite happy with mine, so happy to recommend Samson.

EDIT: I only clicked on the microphone you were linking to now. For the price, I think it looks quite good.

2 Likes

Sweet, thanks y’all

1 Like

So we are getting a tenant and we want to setup something that would require them to enter a username and password to access the internet, my dad basically wants to separate the tenant’s browsing (in case it is something sketchy) from ours, anyone know how to do such a thing?

If anyone has lived in a dorm/hostel or tried to connect to a public wifi that has one of those login screens, something like that.

2 Likes

a captive portal would be the best bet in this type of situation.

And to separate the networks I would maybe just use a firewall for this as well. Pfsense firewalls are nice.
But they can abit heavy on the price side.

2 Likes

What do you have for a router?

I would recommend having them on a separate SSID (wifi name) and on a different, non-default VLAN. You wouldn’t really need a captive portal for this, but you could still add one with a setup like what I’ve already mentioned. Mikrotik’s can do all the above, but there’s quite a learning curve to them.

However, you’ll all be on the same internet connection, so even if they are doing something sketchy, your ISP won’t know the difference. You might need to set up a pi-hole for DNS and add some custom blacklists, which are widely available and kept up to date with sketchy stuff if you find the right ones.

2 Likes

yeah that was my thinking as well, as far as my knowledge goes, unless the tenant gets his own username and password on the ISP level, or we get him on a completely separate line/LTE, he won’t really be separate from us. at least from what our ISP would see.

3 Likes