jis ja hey… ek apply ook soos crazy maar nog niks gehoor nie.
Daar is a super awesome paralegal pos in die kaap… maar die salary justify nie die move nie(wel dis nou as ek die werk kan kry)…
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Dis wat ek ook gesien het, paar poste daarbo ma nie genoeg om voor te trek nie
Geez, that’s as frustrating as my issues with Takealot. I mean, why is it so difficult to acknowledge the error and do something about fixing it? Mistakes happen, that’s normal. But when they do, have the courtesy to apologise and resolve with some sincerity and some simple customer service concern.
I mean, I don’t want anything extra - nor do you. Just give us what you offered to sell us, what we paid for, and what you took our money for.
Your ISP should do better - there are a number of alternative ISPs for you to take your business to. Takealot seem to be taking the “we have your money, we don’t care what you say, where you going to go?” approach.
The number of complaints I’ve seen on the Takealot Twitter account in just the last day that I’ve been there is ridiculous. At least 15 or so, and that’s just on Twitter. That Customer Centre must be getting upwards of 50-odd complaints across all the platforms and sources every day. And that’s just embarrassing.
The problem is that nothing gets said about the problems in the media and public at large, and the (alleged) management never get asked to please explain, because no one wants to risk their juicy Takealot advertising and promotion revenue.
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Its weird that you are struggling so much, we haven’t had issues with returns, I have swapped and returned 4 or 5 times now. And its done in a day
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You’re telling me it’s weird. I didn’t for a moment think that fixing such a glaringly obvious cock-up would be such a problematic thing. I’d like to give them the benefit of the doubt and accept that mine is just the rare unlucky case that slipped through the cracks.
But their complete lack of action since Saturday, and the number of other complaints I’ve seen, suggest that there’s something horribly messed up at Takealot Returns at the moment. And a complete lack of managerial supervision, concern, or oversight.
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Ya it may be time to start shopping around. Their internet is decent and stable though, can’t complain about that.
Ironically I had good service from Takealot recently. A lawn trimmer I had bought broke in a shower of plastic bits within a mere 15min of use. I logged the return for refund, dropped off the trimmer at our local collection point and received the refund within the space of about a week. So frustrating that it hasn’t been as simple for you.
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The most frustrating thing is simply not being told anything of value, and not knowing what the heck is going on. The only two responses I’ve received have come down to “we’re looking into what went wrong and will get back to you”. And both of those have only come after much prompting from me and have only come from line level staff.
After all my sarcastic tweets and public jibes at their ineptitude, you’d have thought that by now someone vaguely supervisory would have taken 30 seconds to pop a personalised email into my inbox telling me to calm my tits and that they’re personally going to step up and help sort things out. But no. Standard “we apologise, we’re attending to the matter” scripted copy and paste kak.
And, most importantly, still no TV.
I was hoping to be able to watch the rugby this weekend on a decent screen with Paul, but considering my Return hasn’t even been set to Eligible and they haven’t even picked up the wrong TV from my place yet, that clearly isn’t going to happen. Now I’m also starting to worry that by the time this does eventually get sorted out, the TV that I did order is out of stock, or the special is no longer available.
But I’ve now clogged the thread with enough of my venting… sorry y’all.
I shall go do an overly energetic stationary bike ride to relieve some frustration and get back to my state of zen.
(And then I’ll get back to burning those incompetent chops to the ground. But in a calm and zen way. 
)
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Just got notification that the incorrect TV they delivered will be collected on Thursday. Hopefully the correct one will then arrive soon after. What sort of time period should I wait before that happens? @Avatar said it took a week for his replacements - is that sort of standard?
I need to know when to restart my #AmazonIsComing Twitter campaign? (Yeah, despite the progress today, I’m still very doubtful that this is all going to get sorted out sooner rather than later. I mean, they literally asked me to DM them my order number in a Twitter thread that confirms I sent them that info in a DM yesterday. 
)
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uhm i think its probably going to take them a further 24h after picking up the wrong tv from you for them to say it was picked up good order and that they can now start the process of sending the “replacement”. So i would think monday next week is reasonable enough for them to give you an indication of whats going for what(either we will have to refund you because they dont have stock or new tv is on its way)
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From the courier actually picking up the incorrect delivery to receiving the correct one was a day or two. But with no notification or communication.
I also gave them the benefit of the doubt, but seeing how you’re struggling in exactly the same way does not give me much hope.
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Photos?
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I got my replacement when they picked up the faulty item, hope this is the case for you
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Thanks 
I wish it had been that simple.
I asked that they do it this way to make up for the colossal mistake, but was told “the system” doesn’t work that way. They have to check the thing in returning is actually the wrong thing or damaged, etc. Which I guess makes some sense.
At this point I’ve resigned myself into accepting that I’m going to be stuck in an ongoing loop of incompetence. Still not a single effort from their management to reach out and help resolve it. Hopefully it’ll get sorted out, but I’m not holding my breath. 
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And a bright and sunny good Thursday morning to all! 
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Morning
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Mornings people of the Palace
We are currently experiencing WW3 at home thanks to an argument between my dad and the Sil.
Sadly the Sil had mum in tears, and that pushed my dad over the edge.
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Son in Law? It just came to me.
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sister in law
mornings
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